Terms and conditions

1. Legal Status

1.1 License Number

The operator, Rapiso Limitada, is licensed under the Tobique Gaming Commission with remote-gambling license number 0000174. The license is valid until 2 December 2027.

1.2 Issuing Authority

The issuing authority is the Tobique Gaming Commission (TGC), located in New Brunswick, Canada. The operator does not hold licenses from the UK Gambling Commission, Malta Gaming Authority, or French ANJ.

1.3 Jurisdiction

The regulatory jurisdiction belongs to the Tobique First Nation in New Brunswick, Canada. The operator is a Costa Rican entity, and availability is subject to local gambling laws and user location.

2. Registration and Login Process

2.1 Step-by-Step Process

  1. Visit the website and select 'Sign Up'.
  2. Provide requested personal and contact information, and create login details.
  3. Complete any necessary email or telephone verification.
  4. Select an account currency, if available, and deposit to commence gambling.
  5. Complete Know Your Customer (KYC) verification, typically required before processing withdrawals.
  6. Log in via desktop or mobile device.

2.2 Is KYC/ID Verification Required

Yes, KYC is mandatory as per the operator's Anti-Money Laundering (AML) procedures. Identification involves valid government-issued documents and may require additional verification.

2.3 Time to Activate Account

Account activation typically occurs immediately after registration and confirmation. However, KYC processing may delay access to withdrawals by up to five business days.

2.4 Terms of Registrations

The minimum age for registration is 18 years. Users are allowed only one account per individual, household, device, or payment method. Geographic restrictions apply based on local laws, and users must not register or participate where online gambling is prohibited.

3. Games and Software Providers

3.1 Top Games

Popular games include Big Heist, Pearl Diver, Coin Express, Book of the Fallen, and Legend of Cleopatra Megaways, associated with certain promotional offers.

3.2 Software Providers

The platform features games from various providers, including Playson, Betsoft, and others. This compilation does not imply separate licensing for each provider in all jurisdictions.

3.3 Total Game Count

Game counts vary by reporting sources. Estimates range from 2,367 slots to nearly 5,000 total games.

3.4 Game Categories

Categories available include slots, jackpot slots, live dealer games (such as blackjack, roulette, baccarat, and poker), table games, and video poker.

3.5 Provider Licensing and Provably Fair

No evidence was found to confirm an overarching site-wide "provably fair" system for game fairness. Each game operates under its respective provider's RNG system.

4. Bonuses and Promotions

4.1 Welcome Bonus

A welcome package is available, offering up to €6,000 and 250 free spins across three deposits.

4.2 Process of Activation for Welcome Bonus

Users must register, make an eligible deposit, and claim the welcome offer during the transaction process.

4.3 Wagering Requirements

The wagering requirement is reported at 40× for both the bonus and free spins. Different games may have varying contribution rates.

4.4 Time Limits

The welcome bonus is valid for five days post-activation. Promotions such as free spins also have specific validity periods.

4.5 Recurring Promotions

Ongoing promotions include high roller bonuses and various cashback offers. Availability of promotions may vary by jurisdiction.

4.6 Cashback Offers

Cashback is credited based on net losses within a specified time frame. Conditions and percentages vary based on the player's tier.

4.7 Reload Bonuses

Reload bonuses are offered but specific details can change frequently. Verify in the promotion section for current offerings.

4.8 Free Spins Bonuses

Free spins are provided with certain deposits; maximum cashouts may apply to these offers.

4.9 General Bonus Terms and Conditions

A minimum deposit of €20 is required for the welcome package, with maximum bet limitations and other terms applicable to bonus winnings.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The program operates on a points system, with tier benefits subject to earning points through deposits.

5.2 How to Qualify

Points can be earned with each deposit. Specific qualification criteria for tiers may apply but are not detailed.

5.3 Loyalty Program Description

The loyalty program centers around deposit activity, with weekly and monthly points targets.

5.4 Loyalty Program Rules

Points accumulation and conversion rates are verified, though complete tier details and potential rewards may not be expressly stated.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Deposit methods include credit/debit cards and e-wallets, with a minimum deposit of €20 applicable for bonuses.

6.2 Withdrawal Methods

Withdrawals generally return via the same method used for deposits. Minimum withdrawal is set at €40.

6.3 Cryptocurrency Availability

The availability of cryptocurrency options varies by market and is not uniformly confirmed.

7. Key Terms and Conditions

7.1 Bonus Terms

Bonus terms include wagering, validity periods, and maximum bet amounts, which should be reviewed prior to participation.

7.2 Deposit Limits

Deposit limits exist but are variable depending on the payment method and jurisdiction.

7.3 Withdrawal Limits

Withdrawal caps are set at €5,000 per day, €10,000 per week, and €25,000 per month, alongside a minimum withdrawal figure.

7.4 Account Restrictions

Users must be at least 18, and measures such as account suspension may occur for fraudulent activity or chargebacks.

8. Mobile and Technical Features

8.1 App Availability

Currently, no native mobile application is available for download, with access provided via web browsers.

8.2 Mobile Browser Optimization

The platform is designed to provide an optimal experience across mobile devices.

8.3 User Experience and Speed on Mobile

User reports suggest a satisfactory experience using the mobile platform, though specific performance metrics are not detailed.

8.4 Process of Registration on Mobile

Mobile registration follows a similar process to desktop registration via a web browser.

9. Security and Fair Play

9.1 SSL & Encryption Standards

No specific details on encryption standards are provided; users are encouraged to verify website security measures.

9.2 RNG & Game Fairness

No overall site audit has been confirmed. Each game’s fairness must be reviewed individually based on its provider.

9.3 Customer Support

Support is available through email and live chat. Specific response times are not guaranteed.

9.4 Support Availability

Support is provided in English and French, with various channels typically available around the clock.

10. Responsible Gambling Features

10.1 Tools

A range of responsible gambling tools exists, including deposit limits and self-exclusion measures.

10.2 Links to Support Organizations

While professional help information is available, specific organizations are not listed in the retrieved documents.